Shipping policy
At Mivorao, we aim to provide a clear and reliable shipping experience from the time your order is placed until it arrives at its destination.
Order Processing
Orders are processed after payment has been successfully confirmed.
Processing Time:
1–3 business days
During this period, we prepare your items, complete order checks, and arrange the necessary fulfillment procedures before shipment.
Orders placed on weekends or public holidays may be processed on the next business day.
Shipping Time
After your order has been processed and shipped, the estimated delivery time is:
Estimated Delivery Time:
7–15 business days
Delivery times may vary depending on the destination, shipping carrier, customs procedures, local delivery conditions, and other circumstances beyond our control.
Shipping Fee
The standard shipping fee is:
$12.99
Orders with a total value of $39.99 or more qualify for free shipping.
Applicable shipping charges will be displayed during checkout before your order is completed.
Order Tracking
Once your order has been shipped, available tracking information may be provided through the contact information associated with your order.
Tracking updates may take some time to appear after the package has entered the carrier's network.
Delivery Information
Please make sure that your shipping information is complete and accurate when placing your order.
Mivorao is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
Delivery times may also be affected by circumstances such as customs processing, severe weather, carrier delays, public holidays, or other events outside our reasonable control.
Customs and Import Procedures
Depending on the destination, an order may be subject to customs procedures, duties, taxes, or other requirements imposed by local authorities.
Any applicable charges or requirements may vary according to the destination and local regulations.
Delayed or Missing Orders
If your order has not arrived within the expected delivery period, please contact us with your order information so that we can review the available shipping details and assist with the matter.
Please contact:
Contact Information
BRAND: Mivorao
CUSTOMER SUPPORT EMAIL: [email protected]
SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
WEBSITE: https://mivorao.com/
We appreciate your understanding that estimated delivery times are provided as general guidelines and may be affected by circumstances outside our control.