Terms of service
Terms of Service
1. General Information
Welcome to Mivorao. These Terms of Service govern your use of the Mivorao website and your purchase of products through our online store.
By accessing or using our website, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website.
Mivorao is operated by:
- BRAND: Mivorao
- LEGAL COMPANY NAME:
- OWNER / REPRESENTATIVE:
- CUSTOMER SUPPORT EMAIL: [email protected]
- SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
- Customer Support Phone:
- WEBSITE: https://mivorao.com/
- BUSINESS ADDRESS:
2. Use of Our Website
You may use the Mivorao website for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website for unlawful or unauthorized purposes.
- Attempt to interfere with the operation or security of the website.
- Introduce harmful code, software, or other disruptive material.
- Attempt to gain unauthorized access to website systems or accounts.
- Use website content in a way that violates applicable rights or regulations.
We reserve the right to restrict or suspend access where necessary to protect our website, customers, or services.
3. Products and Product Information
We make reasonable efforts to present product information, descriptions, images, specifications, and other details as accurately as possible.
Product colors and appearance may vary slightly depending on your device, display settings, lighting, or other factors.
Product availability may change without prior notice. We reserve the right to update product information, modify product offerings, or discontinue products when necessary.
4. Prices and Orders
Prices displayed on the website are subject to change without prior notice.
Before completing a purchase, you will have an opportunity to review your selected products, applicable shipping charges, and the total amount payable.
Submitting an order constitutes a request to purchase the selected products. An order may be reviewed or declined in circumstances including payment issues, inaccurate information, product availability, or suspected unauthorized or fraudulent activity.
If an order cannot be fulfilled after payment has been received, the applicable payment will be refunded.
5. Payment
Payment must be successfully authorized before an order can be processed.
Available payment methods are displayed during checkout and may vary depending on location, device, browser, and other checkout conditions.
For more information, please refer to our Payment Policy.
6. Shipping and Delivery
Orders are generally processed within 1–3 business days after payment confirmation.
Estimated delivery time after shipment is generally 7–15 business days.
The standard shipping fee is $12.99, while orders of $39.99 or more qualify for free shipping.
Delivery times are estimates and may be affected by factors outside our reasonable control, including carrier delays, customs procedures, weather, public holidays, and local delivery conditions.
For additional information, please refer to our Shipping Policy.
7. Returns and Refunds
Eligible returns may generally be requested within 30 days of delivery, subject to the conditions described in our Return & Refund Policy.
Products should generally be unused, in their original condition, and accompanied by the relevant order information.
If an item arrives damaged, defective, or incorrect, please contact us as soon as possible so that we can review the situation and provide appropriate assistance.
For complete details, please refer to our Return & Refund Policy.
8. Intellectual Property
Unless otherwise stated, the content available on the Mivorao website, including text, graphics, logos, images, page layouts, and other materials, is intended for use in connection with the website and may be protected by applicable intellectual property rights.
You may not reproduce, distribute, modify, republish, or commercially exploit website content without appropriate authorization.
9. Third-Party Services and Links
Our website may use third-party services to support functions such as payment processing, shipping, analytics, or other website features.
Third-party services may operate under their own terms and policies. Mivorao is not responsible for the independent policies or practices of third-party services.
Where links to external websites are provided, they are offered for convenience. We do not control the content or operation of external websites.
10. Website Availability
We make reasonable efforts to maintain the availability and functionality of our website.
However, the website may occasionally be unavailable due to maintenance, technical issues, updates, network conditions, or other circumstances.
We do not guarantee that the website will always be uninterrupted, error-free, or continuously available.
11. Limitation of Responsibility
To the extent permitted by applicable law, Mivorao is not responsible for losses or disruptions arising from circumstances beyond our reasonable control, including carrier delays, customs processing, technical interruptions, or events affecting the availability of third-party services.
Nothing in these Terms is intended to exclude or limit rights that cannot legally be excluded or limited.
12. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, services, policies, or applicable requirements.
Updated terms will be published on this page. Your continued use of the website after changes are published constitutes acceptance of the updated terms.
13. Applicable Laws
These Terms of Service and your use of the Mivorao website are subject to applicable laws and regulations.
Any matters not specifically addressed in these Terms will be handled in accordance with applicable laws.
14. Contact Us
If you have questions regarding these Terms of Service, please contact:
Mivorao
CUSTOMER SUPPORT EMAIL: [email protected]
SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
WEBSITE: https://mivorao.com/